Earlier in the traditional logistics space, businesses were either using complex monolithic platforms that are not scalable or homegrown solutions that couldn’t scale to help grow a business. These disjointed and legacy systems had customers working across different solutions that didn’t speak to each other. This siloed data makes it difficult for accurate visibility and access to one version of the truth. Customers would need to gather data from all the place – spreadsheets, emails, websites, programs (and sometimes the data would be inaccurate) and without full visibility customers were unsure of where the cargo was during transit and would have to answer lots of phone calls in response to their customer inquiries. Bridging this gap is Magaya—a leading platform in logistics and supply chain automation. 

Magaya can digitize logistics operations and bust silos with accurate, holistic data for everyone from a single integrated platform. The platform automates and streamlines operations, eliminating duplicate and manual data entry, protecting processes from human error, and giving hours back in a day, allowing customers to scale and take on new businesses at their own pace. “Our customers can streamline and dramatically speed up the RFQ process, as well as query and manage fast, accurate rates in a single control tower. With full visibility, our customers can keep their customers apprised of the location of their cargo with a mobile app along with automated notification,” begins Gary Nemmers, CEO.

Magaya combines freight forwarding & WMS, customs compliance, and rate management into an innovative all-in-one supply chain automation platform. The result is better accuracy and efficiency, and more streamlined processes. The company’s flagship logistics solution, Magaya Supply Chain, combined with its collection of extensions combines freight forwarding functionality with warehouse operations, accounting, tracking, connectivity, and compliance. As the centralized foundation of a logistics business, the solution delivers unparalleled feature depth and equips teams to work more collaboratively and efficiently. “Built to accommodate business needs of customs brokers, FTZ & CFS operators, or self-filers, the solution provides advanced features with an intuitive interface, easily enabling automation, efficiency, and increased compliance. We have also integrated our industry-leading rating and quoting solution with Magaya Supply Chain that simplifies complex data and allows users to manage access and margins from a central control tower,” adds Nemmers.

Aligning the complexities of shipping and receiving, freight rates, import/export operations and compliance, warehousing, inventory management, purchasing, accounting, and connectivity in a single integrated platform, the Magaya Ecosystem delivers unparalleled feature depth. This enables future-proof logistics operations by allowing customers to easily scale and add more functionality as needed.  Not only does the Magaya Ecosystem equip customers to manage everything from order acquisition to product destination via a robust cloud-based software platform, but it also provides the best customer support in the industry. With more than 2,000 customers spread across 90+ countries, Magaya also implements and supports the solution internally.  Furthermore, Magaya recognizes transformational revenue growth via new/added functionality to serve their current customers and the addition of a new group in the upper mid-market and enterprise space. To highlight Magaya’s value proposition, an instance when they assisted Saiti Group in streamlining their logistics operations is inevitable. Magaya’s smart systems enabled Siati to handle their ever-increasing volume of small commodities.

Magaya takes the integration of processes across our product offering very seriously, this provides more efficiencies than the competition and a much more unified user experience. “We continue to innovate as we become an industry leader in the digital space as we leverage newer technologies such as AI/ML to rethink operational processes. On the product side, we are actively thinking through and delivering additional functionality that our mid-market to enterprise customers require. Meanwhile, we continue to expand globally through our VAR network and now have customers in more than 90 countries,” concludes Nemmers.