Global supply chains are becoming harder to predict, tougher to control, and more expensive to operate. Transportation surcharges shift overnight, carrier contracts grow more complex each year, and unnoticed billing errors drain millions from even the most sophisticated logistics networks. Amid this mounting pressure, one company has stepped forward as the quiet but decisive force reshaping how the world’s largest shippers safeguard their margins and streamline their operations. That company is Intelligent Audit. Long before “AI-powered logistics” became an industry catchphrase, Intelligent Audit was laying the groundwork for what modern freight audit and analytics would become. Founded in 1996, the company quickly distinguished itself by embracing technology-driven auditing and advanced data processing at a time when most competitors relied on manual workflows. Nearly three decades later, Intelligent Audit has become a global powerhouse trusted by one in five Fortune 50 companies and more than two billion shipments every year. Brands such as Google, CVS Health, McKesson, Lululemon, LEGO, Citi, Mayo Clinic, Nestlé, and Nordstrom rely on its insights to control transportation spend, reduce waste, and strengthen operational resilience.

Intelligent Audit’s evolution has been shaped by a leadership philosophy rooted in curiosity, experimentation, and a relentless refusal to accept inefficiency as an industry norm. CEO Hannah Testani and Chief Product Officer Dr. Brian Pollack embody this mindset, pairing visionary strategy with scientific rigor. Hannah’s leadership has earned recognition from McKinsey & Co., EY, Supply & Demand Chain Executive, and The Enterprise World. Pollack was a recent recipient of the prestigious scientific Breakthrough Award and his background in experimental particle physics and machine learning—spanning work at Fermilab, CERN, UPMC, and OpenAI—has helped build a platform that treats logistics not as a back-office obligation, but as one of the richest sources of enterprise intelligence. Their combined approach has made Intelligent Audit a different kind of logistics partner. As Hannah notes, “Our strength lies in the powerful intersection of advanced technology, AI, and essential human expertise. That’s what allows us to help shippers make faster, smarter, more confident decisions.” That balance of sophistication and pragmatism has become the company’s signature.

As a pioneer in the industry, Intelligent Audit helps shippers manage and optimize their freight and parcel spend. Through its deeply integrated ecosystem of audit, recovery, analytics, and AI-powered detection and optimization, it uncovers waste, flags risk, streamlines payment processes, and turns operational data into business intelligence that drives both savings and strategic foresight. At the heart of this ecosystem is Intelligent Audit’s core solution set—Freight and Parcel Audit, Recovery, and Business Intelligence. Intelligent Audit automatically ingests and normalizes millions of data points from invoice files, shipment records, and contract terms across every transportation mode. Its normalization engine is one of the company’s most powerful differentiators, transforming messy, fragmented, and inconsistent carrier data into a single source of truth. With more than 150 audit points applied to each shipment, Intelligent Audit identifies billing discrepancies—including incorrect accessorials, invalid surcharges, inaccurate weights, and service-level failures—with precision and speed. For clients processing millions of shipments, this level of accuracy is transformative. Another cornerstone of the company’s precision is its three-way contractual auditing model, in which invoice data, contract terms, and business rules are reconciled simultaneously. This approach dramatically increases accuracy and accelerates payment cycles—critical advantages for organizations dealing with fluctuating capacity and tight financial demands.

An added layer of profit protection is DeepDetectAI, the company’s anomaly detection engine that uses machine learning to study an organization’s shipping behavior and flag deviations—cost spikes, unusual patterns, or potential fraud—the moment they occur. For Pollack, this work represents a natural evolution of his scientific training. “Whether you’re looking for rare particles or rare patterns in freight data, the goal is the same: find the signal inside the noise,” he explains. DeepDetectAI gives shippers the ability to respond to problems before they escalate, turning reactivity into proactive control.

The company’s advanced analytics environment furthers this visibility by offering SKU-level cost allocation, carrier performance monitoring, forecasted spend analysis, and real-time operational dashboards that clarify not just what is happening, but why. Intelligent Audit’s scenario modeling capabilities enable shippers to test cost outcomes across carriers, modes, geographies, and volume shifts, empowering decision-making with a level of confidence rarely available in logistics.

The impact of Intelligent Audit’s solutions is evident across hundreds of enterprise success stories. From eliminating multimillion-dollar leakages to streamlining global payment ecosystems, the company has consistently demonstrated measurable ROI. Clients often highlight not just the financial improvements but the restoration of operational clarity, allowing teams to shift from firefighting to strategic management.

The company remains focused on expanding the depth and sophistication of its product offerings and integrating AI in smart, strategic ways that actually help shippers, not for the sake of buzzwords, but for true, measurable impact. A new AI copilot is currently in development, designed to help users query data, navigate reports, and uncover insights through natural language interactions. Another upcoming solution, DataTrue, is engineered to validate, reconcile, and correct customer data before it enters the audit system, reducing friction caused by inconsistencies in TMS, PO, or shipping records. These advancements reflect Intelligent Audit’s commitment not just to automation, but to elevating the intelligence of logistics systems themselves. Despite its technological depth, Intelligent Audit remains grounded in trust, partnership, and purpose. “We don’t just provide tools—we partner with our clients to help them ship smarter,” Hannah concludes. That client-first philosophy, backed by WBENC certification, SOC 1 & 2 compliance, and recognition from the industry’s leading publications, has cemented Intelligent Audit’s place at the forefront of freight audit and logistics optimization.